Head of Visitor Experience

Job details:
Victoria and Albert Museum
Expiring Date: 28 August 2018
Date: 09 August 2018
Sector: Design
Function: Customer Service
Contract: Permanent
Salary: Salary according to the experience
Place of work: United Kingdom (London)
Victoria and Albert Museum

Job Description

The Head of Visitor Experience at the V&A is a senior leadership role, responsible for the creation and delivery of an imaginative and high quality on-site experience for around 4 million visitors a year, at South Kensington and the V&A Museum of Childhood, Bethnal Green. With overall responsibility for the museum’s front of house operations on a day-to-day basis, the successful candidate will set the strategy for visitor experience at the V&A , working with other front of house colleagues in retail, catering and maintenance, on behalf of the visitor, to ensure a consistently high standard of experience, service and presentation throughout.

For more information please visit .  Interested parties should email [email protected]

Please note: Applications must be made as detailed above, please do not click on 'apply now' below as your application will not be received.

Head of Visitor Experience

Reference: JUL20184428
Expiry date: 17:30, 28 August 2018
Location: South Kensington
Salary: Competitive
Benefits: Group Personal Pension, Life Assurance Scheme, and other great benefits

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