IT Service Desk Analyst

Job details:
Victoria and Albert Museum
Expiring Date: 18 May 2018
Date: 09 April 2018
Sector: Technology
Function: IT/Software
Contract: Full Time
Salary: 20,000 - 30,000
Place of work: United Kingdom (London)
Victoria and Albert Museum

Job Description

This is an exciting time to join the V&A IT team. Technology is integral to the operation of the V&A and plays a fundamental role in enabling the Museum to achieve its strategic objectives. The V&A IT team is responsible for supporting V&A technology, ensuring key technology services are delivered in line with Business requirements.

We are seeking an IT Service Desk Analyst who will be responsible for delivering and supporting desktops including Mac and Windows desktops and laptops, and mobile devices within public and non-public spaces in the Museum. As well as routinely serving on the Service Desk, you will provide second and third line operational support to ensure timely and efficient resolution of desktop, laptop and mobile device incidents and service requests.

This is a fixed term contract for 8 months.

Interviews will be held on 30 April 2018

IT Service Desk Analyst

Reference: APR20180374
Expiry date: 17:30, 18 May 2018
Location: South Kensington
Salary: £27,000 Per Annum
Benefits: Group Personal Pension, Life Assurance Scheme, and other great benefits
Attachments: ITServiceDeskAnalystJD_April18.pdf

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