Membership Services Manager

Job details:
Victoria and Albert Museum
Expiring Date: 31 August 2018
Date: 09 August 2018
Sector: Dance
Function: Customer Service, Management/General Management
Contract: Permanent
Salary: 20,000 - 30,000
Place of work: United Kingdom (London)
Victoria and Albert Museum

Job Description

The aim of this role is to ensure the delivery of excellent service to all existing and any prospective new V&A Members, to provide the best possible experience of the V&A. The ideal candidate will have experience in a similar role with a proactive attitude and will need to be highly organised and able to manage several competing priorities at any given time. They will have the ability to develop initiatives to ensure a host of administrative tasks are carried out on a regular basis, both on time and to the highest standard. Particular focus will be on the management of the day-to-day office team in handling incoming telephone, email and postal enquiries. You will be at ease with people of all ages and backgrounds, be able to develop practical solutions to problems and write compelling copy - all to make our Members feel welcomed, thanked and well informed.

The Membership Services Manager will be a key point of contact for Membership matters, both within the Development Department and the wider museum.

Please use the supporting information section of the online application to write a formal letter outlining your suitability for this post.

Interviews will be held w/c 24 September 2018

Membership Services Manager

Reference: AUG20180815
Expiry date: 17:30, 31 August 2018
Location: South Kensington
Salary: £26,500.00 - £29,500.00 Per Annum
Benefits: Group Personal Pension Scheme, Life Assurance Scheme, and other great benefits
Attachments: MembershipServicesManagerJD_August2018.pdf

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