Retail Sales Associate

Job details:
Museum of the City of New York
Expiring Date: 27 April 2018
Date: 26 February 2018
Sector: Visual Arts
Function: Customer Service, Business/Sales
Contract: Part Time
Salary: Salary according to the experience
Place of work: United States (New York)
Museum of the City of New York

Job Description

Museum of the City of New York
Retail Sales Associate
Time 3
4 days/ 25
30 hours per week)
The Museum of the City of New York celebrates and interprets the city, educating the
public about its distinctive character, especially its heritage of
diversity, opportunity,
and perpetual transformation.
Founded in 1923 as a private, nonprofit corporation,
Museum connects the past, present, and future of New York City.
It serves the people of
New York and visitors from around the world through exhib
itions, school and public
programs, publications, and collections.
e Museum
seeks an exceptionally customer service oriented sales asso
ciate for the
museum gift shops.
This is a front
, fast
paced, and vibrant role within the
, which
s seven days a week from 10am
. Staff are expected to
a passion
selling and
customer service to the public.
Staff must
be able to multi
task and have a strong and consistent work ethic.
Reporting to the
Manager of Visitor Se
rvices and
Retail, this position requires the ability to wear many
hats and display high levels of energy and positivity while taking part in carryin
g out
the mission of the museum.
include but are not limited to
Achieve weekly and
monthly sales goals both as an individual and as part of the
Must consistently meet sales goals with the focus of always improving upon ones
skillset and experience.
Identify sale opportunities with guests and offer them one
one attention
during sl
ow periods
Actively engage with customers by walking around the shops and consistently
show your presence while straightening and restocking products
Welcome and greet all visitors in a warm and enthusiastic manner. Let guests
know you are
there to assist
them with any questions
and provide them with
exceptional customer service
Stay current and informed
on all shop products and
information to guests. G
o the extra mile to take initiative in reading up on
products and brow
sing the
store independently
daily assigned tasks while assuring a customer
first focus
Pay attention to shop cleanliness, appearance, and supplies. Communicate any
inventory or supplies that are running low
Ring up
all admissions
sales and provide muse
information to
. Stay informed on new and upcoming exhibitions, programs, and events
to share with the public
Form and maintain professional relationships with colleagues and supervisors
while working to grow per
sonally and professionally
Recognize the need to wear many hats and be able to switch gears from
admissions to sales as needed
Must have a proven track record of meeting and surpassing sales goals
Must be able to work a flexible schedule
to include weekends, holidays, and
evening events when needed.
Punctuality and c
onsistency are imperative
The ability to take direction
and be proactive while working
independently and
as a team
3 years in customer service and retail
Excellent organiza
tional, problem
solving, and communicative skills
Ability to multi
task and prioritize various projects and tasks, always putting the
customer first
Proficient in MS Office (Outlook, Excel, and Word)
An interest in the museum exhibitions,
shop, and MCNY b
Experience wit
h Counterpoint and Altru a plus
Passion for New York
City h
istory and culture a plus
Please send resume with cover letter and salary requirements to the Museum of the City
of New York, Attention: Human Resources Department, 1220 Fifth
Avenue, New York,
New York 10029 or email to
. To be considered, please include
within the subject line of your email.

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