Senior Sales Associate

Job details:
The Solomon R. Guggenheim Foundation
Expiring Date: 15 November 2018
Date: 17 September 2018
Sector: Visual Arts
Function: Customer Service, Business/Sales
Contract: Full Time
Salary: Salary according to the experience
Place of work: United States (New York)
The Solomon R. Guggenheim Foundation

Job Description

The Solomon R. Guggenheim Museum is seeking a Senior Sales Associate. Reporting to the Retail Store Manager and Associate Store Manager, this position will assist with operation of the retail store.

Founded in 1937, the Solomon R. Guggenheim Foundation is dedicated to promoting the understanding and appreciation of art, primarily of the modern and contemporary periods, through exhibitions, education programs, research initiatives, and publications. The Guggenheim network that began in the 1970s when the Solomon R. Guggenheim Museum, New York, was joined by the Peggy Guggenheim Collection, Venice, has since expanded to include the Guggenheim Museum Bilbao (opened 1997) and the Guggenheim Abu Dhabi (currently in development). Looking to the future, the Guggenheim Foundation continues to forge international collaborations that take contemporary art, architecture, and design beyond the walls of the museum. More information about the foundation can be found at

Supervisory Responsibilities:
Assist Store Management in supervision of the floor to provide customer service on the sales floor; assist customers in selecting store merchandise; respond to customer inquiries; monitor and communicate display inventory levels; maintain break schedules and department policies and procedures. 

Customer Service Responsibilities:

  • Monitor customer service levels and lead by example in providing service of the highest quality. 
  • Coach sales associates to engage customers by promptly greeting customers, assisting them in merchandise selection and responding to inquires in a friendly and professional manner. 
  • Reinforces customer service guidelines and goals as outlined by Store Manager.

Store Responsibilities: 

  • Assist the Retail Store Manager and Associate Store Manager with general operations, opening, and closing duties. Populate daily sales reports with daily POS data.
  • Responsible for opening and/or closing registers as outlined in the Cash Handling Procedures manual
  • Reconcile Smart Alerts to daily register folders at end of day and email Smart Alerts confirmation or discrepancies.


  • Develop comprehensive knowledge of store products and services to help facilitate and increase sales.
  • Encourage enthusiasm for product, memberships, sales goals, promotions and up-selling.

Operations Responsibilities:

  • Stock and/or restock sales fixtures on a daily basis.  Straighten and dust merchandise as well as fixtures when needed.
  • Assist with inventory transfers within a specific inventory category and complete inventory spot checks as needed. 
  • Specialist responsibilities include maintaining assigned category/categories of product, receiving, cycle counts, product care, and training others about product.

Other duties as assigned by Store Manager, Managing Director of Visitor Service and Retail Operations.

Qualifications and Requirements:

  • Prior retail sales experience; cash handling and POS are a must.
  • Proven leadership skills in previous sales positions.
  • Self-starters with the ability to problem-solve and accept accountability.
  • High School Diploma with an interest or a passion for Art.

The Guggenheim offers a competitive salary and excellent medical, dental, life, disability and retirement plan coverage.  Our staff also enjoys generous vacation, sick leave and personal days, access to a variety of cultural institutions, discounts to museum stores and a stimulating and collegial work environment.

Please visit and select "Senior Sales Associate" to apply. Please attach both a resume and cover letter, including salary expectations.

The Solomon R. Guggenheim Foundation is an equal opportunity employer.

 Department: Retail Stores - 1071 5th Avenue
This is a full-time position

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